Is the 30-minute call the diagnostic?
No. The call is free and decides whether the diagnostic is worth your money. The diagnostic is a paid, two-week engagement with five written deliverables.
When do the ninety days start?
The day the build is signed. The diagnostic's two weeks come before that, and nothing counts against you while you decide.
What do you need from us?
A sponsor who owns the decision, about an hour from each person we interview, and read access to the systems involved. We agree the list on day one.
What happens to our data?
The proof of concept runs on anonymised data.
What if nothing is worth building?
Then the readout says that. You still leave with the scored map and the reasons.
Do we have to build with you?
No. The plan is yours to keep, whoever you choose to build with.
What does the build cost?
A fixed price, quoted in the diagnostic. The proposal is one of the five deliverables, and the run phase is priced in the same document.
Can we skip the diagnostic?
If you already have one process chosen, a baseline measured and the data in order, tell us on the call and we will scope the build directly. Most organisations do not.
Do you work on site?
Often. The engineer works where the work happens: your office, your stand-ups, your systems, in your time zone.